The B2B Shift: Why Local Industrial Suppliers Are Losing Ground to Digital Marketplaces
For decades, the traditional industrial supply model felt bulletproof. A plant manager needed replacement valves, heavy-duty hardware, or specialized shop equipment, so they picked up the phone, called their local sales rep, and waited for a paper quote. Relationships ran deep, and loyalty was built over handshakes and decades of reliable service. That dynamic is … Read more